Privacy Policy

1. Introduction

Welcome to ZanziStaff ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at zanzistaff.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Full name, email address, and phone number
• Professional profile information (experience, skills, certifications, CV)
• Hotel/business profile details (hotel name, location, description)
• Identity verification documents (NIDA card for Tanzanian nationals, passport for foreign nationals)
• Payment receipts and subscription transaction records
• Messages sent through the platform
• Profile photos and uploaded documents

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Facilitate job applications and connections between staff and hotels
• Process subscription payments and verify receipts
• Send announcements, updates, and platform notifications
• Improve our services and user experience
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Hotels — when you apply to a job, your profile is visible to that hotel
• Staff applicants — hotels can see applicant profiles for jobs they posted
• No one else — your identity documents (NIDA card or passport) and payment receipts are visible only to our verification team and are never shown to hotels or other users
• Service providers — trusted third-party tools that help us operate the platform (e.g., file storage, email delivery)
• Legal authorities — when required by law or to protect the rights of others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Sensitive documents such as identity cards, passports, CVs, and payment receipts are stored in private storage and can only be opened through authorized, time-limited secure links. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You can delete your account and personal data at any time directly from your account settings in the app, or by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent at any time
• Lodge a complaint with a relevant data protection authority

8. Cookies

We use essential cookies to keep you logged in and maintain your session. We do not use tracking or advertising cookies.

9. Children's Privacy

ZanziStaff is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or an in-app announcement. Continued use of the platform after changes constitutes acceptance.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: